Who we are
About Flourish Ability
Registered nurse-led NDIS support across Penrith, Western Sydney and surrounding areas.
- Mission
- To support participants to live with dignity, choice and independence through high-quality, person-centred NDIS supports.
- Values
- Dignity. Choice. Safety. Respect. Independence. Reliable communication.
- Approach to participant support
- We listen first, plan with you, and deliver supports matched to your goals and preferences.
- Local Western Sydney focus
- We are based in Penrith and support Western Sydney communities.
- Commitment to dignity, choice and independence
- Your dignity, privacy, choice and independence always come first.
Why Flourish Ability?
Registered Nurse leadership
Flourish Ability is led by a Registered Nurse, bringing a strong focus on safety, quality, person-centred care and positive outcomes for participants.
Local
Based in Penrith and supporting Western Sydney communities.
Participant-led
Your goals, choices and preferences guide your support.
Reliable
We focus on consistent communication and dependable support.
Qualified
Workers are appropriately screened, trained and supported.
Flexible
Support is tailored to your individual circumstances.
Respectful
Your dignity, privacy and independence always come first.
Where we work
Our service area
We provide registered nurse-led NDIS support across Penrith, Western Sydney and surrounding areas. Not sure if we cover your suburb? Give us a call and we will let you know.
- Penrith
- Western Sydney
- Surrounding areas
Safety, quality and the paperwork that proves it
NDIS Provider Registration
Registered with the NDIS Quality and Safeguards Commission across registration groups 0102, 0104, 0106, 0107, 0108, 0114, 0115, 0116, 0117, 0120, 0125, 0133, 0136 and 0138.
ABN 16 688 089 670
Flourish Ability Pty. Ltd. Our ABN and legal entity details are published on every page and every invoice.
Audit compliance
Independently audited against the NDIS Practice Standards, with certification records available on request.
Worker screening
100% of our workers hold a valid NDIS Worker Screening Check, First Aid and CPR, verified before their first shift.
Feedback, complaints and safeguards
Tell us what's not working
You can raise a concern by phone, email, in person, or anonymously through our online form. We acknowledge every complaint within two business days.
Give feedback or make a complaintIncident management
Every incident is recorded, reviewed and, where required, reported to the NDIS Commission. You are told what happened and what changed.
Your rights, always
You have the right to choice, dignity, privacy, an advocate, and to change providers at any time without needing a reason.
You can also contact the NDIS Quality and Safeguards Commission directly on 1800 035 544. We will never discourage you from doing that, and it will never affect your supports.
Your questions answered